For us, protecting your personal information is the highest priority.
You are also requested to keep a regular check on this page as our policies may be subjected to change, depending upon the US government's and airline’s change in policies.
Most of the information collected by us from you is linked to non-personal identifiers like anonymous User IDs or your device ID and does not enable you to be identified as an individual beyond the virtual world.
If necessary, we collect information about you that enables us to identify you as an individual in the offline world. This includes your name, email address, passport number.
We save the information that has been browsed by you or by someone who is browsing through your device Faretrolley voluntarily provides us. This information includes Non-Personal Information - dates and/ or your desired destination for which you have run a flight search. The Personal Information you are required to submit with us is when you wish to book a flight with a travel supplier via Faretrolley. Whether you do provide us or don't the required information is fully under your control.
In addition to that the information you voluntarily provide to us, is collected under certain Non-Personal Information directly from you while you browse Faretrolley, as well as indirectly where it is captured by a third party application, social networking site (such as Facebook, Instagram or Twitter) or some other website (such as a promotion partner).
We hereby, also declare that we share information relating to our users with selected third parties who are performing services on our behalf. We also make sure that any such Third Party Processor handling information for us is doing that under the contractual terms. The contract requires them to secure the information and they adhere to the required laws of Data Protection under which if the information contains any Personal details, the same is processed by the applicable protection laws.
If you purchase a travel service with us through Faretrolley, we share your information (including Personal Information) with the travel provider. This is done to ensure that the standard verification process takes place and fraud-detection process, or to a third party contracted to provide those services on the travel provider’s behalf.
Non-Personal Information, such as fully anonymized data set which contains aggregated Faretrolley use of the information or trend-level travel insights, may be shared by us with the third party. As mentioned above, third party advertising businesses collect Non-Personal Information via cookies or any other tracking tools.
There may be times when we disclose your information when necessary to enforce our Terms of Services. Under this circumstance, the disclosed information is under the legal binding. We might disclose your information, if and when necessary to prevent, detect or prosecute illegal or any possible/ suspected illegal activity or to prevent any other damages or in response to legal action against us or to enforce our rights and claims.
We will limit the access to your personal information to only the employees of Faretrolley and who need to contact you to fulfill their required role and enable the Faretrolley to be provided to you.
Although we do our best to protect your Personal Information, we cannot assure that the transmission of information via the internet is not completely secure and we are therefore unable to guarantee the security of the information which you share with us at your own risk.
If you create an account with Faretrolley you are eligible to manage the use of your Personal Information and subscription preferences. You can do this by using your right to ask us to not to process your Personal Information for any of your marketing. You are eligible to exercise this right by contacting us at the below-mentioned details. You may opt-out of receiving any emails, including marketing emails (but excluding booking emails), by clicking the unsubscribe link contained at the bottom of any such promotional emails. For any kind of queries, you may reach out to us on the below-mentioned details: